Help and Support

 Help and Support
Get In Touch with Shinano Threads
We are always happy to assist you! Please reach out to us using any of the channels below or refer to our FAQs for quick answers.
Email Support
[shinanothreads@gmail.com]
(Please allow 24-48 hours for a response to general inquiries.)

Frequently Asked Questions (FAQs)
• When will my order ship?
We usually dispatch orders within 24-48 hours. Delivery typically takes 5–7 business days.
• How can I track my order?
You can track your order using the 'Order Tracking' link in our menu or by using the tracking number sent to your email.
• Can I return a product?
Yes, you may return items within [INSERT RETURN DAYS, e.g., 7] days of delivery. Please refer to our Refund Policy for detailed information.